Subject: New Reply Received - Re: You haven't collected order number 9416460070
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 04:42:37 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: You haven't collected order number 9416460070  Ticket comment <div dir="auto">I have changed my name..can you check if now i can pick it up or not?</div>
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<div>On Tue, 7 Mar 2023, 12:11 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Aditi,<br><br>
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<div dir="ltr">Thank you for getting in touch with Max.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We have checked and found your name registered with us as Ad R. Kindly note that we are not able to change your name at our end as we are not authorized to change the personal details of the customer. </div>
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<div dir="ltr">We request you to kindly change the name at your end through the account settings in app.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br> <br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803448