Subject: Ticket Assigned - Conversation with Nhyl Nehy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 13:26:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nhyl Nehy Nhyl Nehy                    Hello po           04:39 PM, 07th Mar                     Nhyl Nehy                    Update for my returned item why until now i didn't receive any message from your company           04:39 PM, 07th Mar                     Nhyl Nehy                    I had already used the voucher that i receive no any information followed           04:40 PM, 07th Mar                   Mohammad                   Good Evening Nhyl, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           04:45 PM, 07th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:48 PM, 07th Mar                   Mohammad                   As per the order details your refund of KWD 9.9 have already been processed as refund voucher.           04:51 PM, 07th Mar                   Mohammad                   The voucher code you need to apply in the promo section at the time of checkout is 84142164403264775199           04:52 PM, 07th Mar                   Mohammad                   *Terms and conditions apply 1. This voucher code is valid till 6 Months 2. Voucher is only valid on Centrepoint online shopping only. 3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.           04:52 PM, 07th Mar                   Mohammad                   Is there anything else I can assist you with?           04:55 PM, 07th Mar                     Nhyl Nehy                    I was already used it. So what you want me to do? Its been a long time.           04:57 PM, 07th Mar                     Nhyl Nehy                    If ever i had used the voucher twice why theres no any confirmation i haven't receive           05:00 PM, 07th Mar                     Nhyl Nehy                    So how we gonna find out?           05:01 PM, 07th Mar                   Mohammad                   Let me check the details again for you.           05:04 PM, 07th Mar                     Nhyl Nehy                    Please bcoz its been a long time           05:05 PM, 07th Mar                   Mohammad                   Could you please confirm us in which order you used the voucher.           05:07 PM, 07th Mar                     Nhyl Nehy                    Wait po           05:10 PM, 07th Mar                   Mohammad                   Ok, Take your time           05:12 PM, 07th Mar                     Nhyl Nehy                    At first i like this one           05:13 PM, 07th Mar                     Nhyl Nehy                             05:14 PM, 07th Mar                     Nhyl Nehy                    But after that i haven't receive any confirmation that i used the voucher successfully so i tried this one again           05:15 PM, 07th Mar                   Mohammad                   Have you any proof in which the voucher used and order did not place?           05:15 PM, 07th Mar                     Nhyl Nehy                    I think i had send it already here           05:16 PM, 07th Mar                   Mohammad                   You just sent the item image.           05:16 PM, 07th Mar                     Nhyl Nehy                    * File attached - File.mp4 *             05:18 PM, 07th Mar                   Mohammad                   We request yo to kindly use the above one.           05:20 PM, 07th Mar                   Mohammad                   Is there anything else I can assist you with?           05:24 PM, 07th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:25 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5806771