Subject: Ticket Assigned - Conversation with Asma Ahmed
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 12:42:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asma Ahmed Asma Ahmed                    Hello           04:19 PM, 07th Mar                   Mohammad                   Good Evening Asma, Thank you for contacting Max, This is Khalid, How may I assist you today?           04:22 PM, 07th Mar                     Asma Ahmed                    Yes hi           04:24 PM, 07th Mar                     Asma Ahmed                    I ordered some items from max           04:24 PM, 07th Mar                     Asma Ahmed                    And opted for self pickup           04:24 PM, 07th Mar                     Asma Ahmed                    Pls can you urgently get them ready           04:24 PM, 07th Mar                     Asma Ahmed                    Or can you call me           04:24 PM, 07th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:25 PM, 07th Mar                   Mohammad                   I am still checking.           04:28 PM, 07th Mar                     Asma Ahmed                    Let me give u order number           04:29 PM, 07th Mar                     Asma Ahmed                             04:29 PM, 07th Mar                     Asma Ahmed                    Pls can you get this order ready           04:29 PM, 07th Mar                   Mohammad                   We would like to inform you that we are not able to check the order details with your contact number.           04:29 PM, 07th Mar                   Mohammad                   Kindly share your order id so that we can check.           04:29 PM, 07th Mar                     Asma Ahmed                    #9417777364           04:29 PM, 07th Mar                     Asma Ahmed                    This is the order ix           04:29 PM, 07th Mar                     Asma Ahmed                    Id           04:29 PM, 07th Mar                     Asma Ahmed                    Get it ready           04:29 PM, 07th Mar                   Mohammad                   Thank you for sharing the order id.           04:33 PM, 07th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:33 PM, 07th Mar                     Asma Ahmed                    Pls check !!           04:34 PM, 07th Mar                   Mohammad                   We see that you have placed your order on Mar 6, 2023 and the expected date of collection of your order is Mar 8, 2023           04:34 PM, 07th Mar                     Asma Ahmed                    But we are leaving pls           04:34 PM, 07th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           04:34 PM, 07th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           04:34 PM, 07th Mar                     Asma Ahmed                    We will not be here to collect We are going on vacation and will be back after 3 weeks           04:34 PM, 07th Mar                     Asma Ahmed                    3 months sorry           04:35 PM, 07th Mar                     Asma Ahmed                    Pls check where can I collect I will collect it don't complicate things for customers           04:35 PM, 07th Mar                     Asma Ahmed                    Max have the worst customer service           04:35 PM, 07th Mar                     Asma Ahmed                    U understand that?           04:35 PM, 07th Mar                   Mohammad                   As per your query we will forward the issue to the store team to make it ready for collection at the earliest.           04:37 PM, 07th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:38 PM, 07th Mar                   Mohammad                   Is there anything else I can assist you with?           04:39 PM, 07th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:41 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5806449