Subject: New Reply Received - Wallet amount
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 10:56:44 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Wallet amount  Ticket comment <div dir="auto">I returned these 2 products so I got 55+9 =64 aed in my wallet out of that I used 41 aed … so 23 was left in my wallet please solve this .you can check all the orders.<div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzk2NjQzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FO2weyIRZob3kWFCZVaRQfibNzmKTmgmbe72bQc1uhs" data-id="2044013966431" style="max-width: 100%"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzk2NjQzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UrAcEnu0A8FhEcYiQIENJZ7Rv5TXwa4CoZpTZ_CRLuM" data-id="2044013966432" style="max-width: 100%">
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<div>On Tue, 7 Mar 2023 at 11:30 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sunita,<br><br>Thank you for reaching out to Splash.<br><br>We sincerely apologize for any inconvenience caused and for the delay.<br><br>As we already informed you that we need the Shukran pay transaction history when the 23 AED have been deducted, so that we can check for you and assist you further.</div>
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<div dir="ltr">We again request you to kindly share with us the Shukran pay transaction history which showing the deduction. <br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739632