Subject: Ticket Assigned - Conversation with No Name
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 09:26:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with No Name No Name                    Hi           01:07 PM, 07th Mar                     No Name                    Please cancel my order ?           01:08 PM, 07th Mar                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:11 PM, 07th Mar                     No Name                    Hi Mr. Khalid           01:12 PM, 07th Mar                     No Name                             01:12 PM, 07th Mar                     No Name                    I am waiting for my order to be delivered 3 days ago. Yet they didn't deliver and as I check in the system it is mentioned that it was rejected by the customer ?.  I didn't reject that honestly.           01:13 PM, 07th Mar                     No Name                    So, I reached out your customer servic
 e several times to solve this issue but they couldn't.           01:14 PM, 07th Mar                   Mohammad                   Could you please confirm us your order id 9417099026?           01:14 PM, 07th Mar                     No Name                    Right now, I request you to cancel my order           01:14 PM, 07th Mar                     No Name                    Yes           01:15 PM, 07th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           01:15 PM, 07th Mar                   Mohammad                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           01:15 PM, 07th Mar                     No Name                    Sorry, but this response was given to me many times during past several days. And I don't know how much more I need to wait           01:17 PM, 07th Mar                     No Name                    Easily cancel it and this is
  the short way to solve it           01:18 PM, 07th Mar                   Mohammad                   We would like to inform you we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           01:20 PM, 07th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:23 PM, 07th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:26 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5804957