Subject: [JIRA] Manjunath mentioned you on REL-167711
From: "Manjunath (Jira)" <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 07:48:32 +0000

Manjunath *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-167711 Refund Rejected - 4712274141 

Manjunath *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZThlZmYzNzI1OWNlNDE3NGJhNzgwZjI1ZjIwZjliYWEiLCJwIjoiaiJ9 )

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REL-167711 ( https://landmark.atlassian.net/browse/REL-167711?atlOrigin=eyJpIjoiZThlZmYzNzI1OWNlNDE3NGJhNzgwZjI1ZjIwZjliYWEiLCJwIjoiaiJ9 )

Refund Rejected - 4712274141 ( https://landmark.atlassian.net/browse/REL-167711?atlOrigin=eyJpIjoiZThlZmYzNzI1OWNlNDE3NGJhNzgwZjI1ZjIwZjliYWEiLCJwIjoiaiJ9 )
Manjunath 11:48 AM GST

Hi @Mohammad Khalid

Since the order status is closed in payfort, we are not able to initiate refund from our end. Please check with finance team to initiate refund from payfort backoffice.

Note: Since refund 47 QAR is initiated twice, remaining amount (232 QAR) to be refunded back to customer.

View issue ( https://landmark.atlassian.net/browse/REL-167711?atlOrigin=eyJpIjoiZThlZmYzNzI1OWNlNDE3NGJhNzgwZjI1ZjIwZjliYWEiLCJwIjoiaiJ9 )

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