Subject: New Reply Received - Return items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 06:08:18 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Return items  Ticket comment <div dir="auto">Still didn't receive my money back!</div>
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<div>On Tue, 28 Feb 2023 at 10:26 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Shrouq,<br><br>Thank you for ​reaching out to Centrepoint.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for the inconvenience caused and really sorry if we’ve taken longer than usual to get back to you.<br><br>We have checked the order id 4716105563 and as we can see a refund amount of QAR 107 has been successfully processed on to the original mode of payment dated on 2/28/23. An email notification regarding the same was sent to your email address.<br><br>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br><br>We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch with us for any further assistance.<br>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)' dir="ltr">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5754039