Subject: Ticket Assigned - Conversation with Reshma ??‍♀️
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 15:05:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reshma ??‍♀️ Reshma ??‍♀️                    Hi           06:52 PM, 21st Feb                     Reshma ??‍♀️                             06:53 PM, 21st Feb                     Reshma ??‍♀️                    My order is out for delivery           06:53 PM, 21st Feb                     Reshma ??‍♀️                    Can I expect today ??           06:53 PM, 21st Feb                   Mohammad                   Good Evening Reshma, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:55 PM, 21st Feb                     Reshma ??‍♀️                    Why one of my products is cancelled           06:56 PM, 21st Feb                     Reshma ??‍♀️                    Still I can see one in the stock ??           06:56 PM, 21st Feb                   Mohammad                   Thank you for sharing the order id.           06:56 PM, 21st Feb                   Mohammad                   We have checked and found that your order is out for delivery today.           06:57 PM, 21st Feb                     Reshma ??‍♀️                             06:57 PM, 21st Feb                     Reshma ??‍♀️                    That's okay.?           06:57 PM, 21st Feb                   Mohammad                   Kindly note that our courier partner delivers the order till 10PM.           06:57 PM, 21st Feb                     Reshma ??‍♀️                    K           06:57 PM, 21st Feb                     Reshma ??‍♀️                    How about this           06:58 PM, 21st Feb                   Mohammad                   If you do not receive the order till the 10PM you can contact us again and we will do the needful for you.           06:58 PM, 21st Feb                     Reshma ??‍♀️                    Why one of my products is cancelled           06:58 PM, 21st Feb                   Mohammad                   Is there anything else I can assist you with?           06:58 PM, 21st Feb                     Reshma ??‍♀️                    I checked order details.. Mickey mouse polo t shirt is cancelled           06:59 PM, 21st Feb                     Reshma ??‍♀️                    Why           06:59 PM, 21st Feb                     Reshma ??‍♀️                    I wanted this           06:59 PM, 21st Feb                     Reshma ??‍♀️                    But it is cancelled           07:00 PM, 21st Feb                     Reshma ??‍♀️                    I didn't do from my end           07:00 PM, 21st Feb                   Mohammad                   We would like to inform you that during quality check we found out that the item Mickey Mouse Print Polo T-shirt with Short Sleeves was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for the same.           07:02 PM, 21st Feb                     Reshma ??‍♀️                    K           07:02 PM, 21st Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:05 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739895