Subject: Ticket Assigned - Conversation with Iqra Adil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 09:06:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iqra Adil Iqra Adil                    Hi i would like to ask about my order delivery           12:52 PM, 21st Feb                     Iqra Adil                    Order # 9415415799           12:52 PM, 21st Feb                     Iqra Adil                    Yesterday it was going to be delivered           12:52 PM, 21st Feb                     Iqra Adil                    But today still it shows on way           12:52 PM, 21st Feb                   Mohammad                   Good Afternoon Iqra, Thank you for contacting us, This is Khalid, How may I assist you today?           12:56 PM, 21st Feb                     Iqra Adil                    Hi i would like to ask about my order delivery           12:57 PM, 21st Feb                     Iqra Adil                    Order # 9415415799           12:57 PM, 21st Feb                   Mohammad                   Than you for sharing the order id.           12:57 PM, 21st Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:57 PM, 21st Feb                     Iqra Adil                    Sure pls thanks           12:58 PM, 21st Feb                   Mohammad                   Thank you for your patience.           12:58 PM, 21st Feb                   Mohammad                   We have checked and found that on Feb 20 our courier partner tried to deliver your order but without success.           12:59 PM, 21st Feb                   Mohammad                   And as per the tracking details it is again out for delivery today.           12:59 PM, 21st Feb                     Iqra Adil                    Can u pls provide my fone number to driver           01:00 PM, 21st Feb                     Iqra Adil                    So that i can take my parcel           01:00 PM, 21st Feb                     Iqra Adil                    I am at home today so i would like to know what time           01:01 PM, 21st Feb                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           01:01 PM, 21st Feb                   Mohammad                   We cannot assure you about the timings but we will escalate your issue to the courier team to deliver your order as earliest as possible.           01:02 PM, 21st Feb                     Iqra Adil                    So what if he doesn’t know the exact address           01:02 PM, 21st Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:02 PM, 21st Feb                     Iqra Adil                    How he will confirm           01:02 PM, 21st Feb                   Mohammad                   We will update you via the email id [email-masked]           01:03 PM, 21st Feb                   Mohammad                   Is there anything else I can assist you with?           01:04 PM, 21st Feb                     Iqra Adil                    Ok thanks           01:04 PM, 21st Feb                     Iqra Adil                    Bye           01:04 PM, 21st Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:05 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5738090