Subject: Ticket Assigned - Conversation with S.M ?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 14:28:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S.M ? S.M ?                    Yes           06:05 PM, 20th Feb                   Mohammad                   Good Evening ALAnood, Thank you for contacting us, This is Khalid, How may I assist you today?           06:08 PM, 20th Feb                     S.M ?                    I did a return items and by mistake the maid but the 4th shoes in the return box           06:09 PM, 20th Feb                     S.M ?                    The money refund 135 only           06:09 PM, 20th Feb                     S.M ?                    It must be 210 dhs with the 4th shoes           06:09 PM, 20th Feb                     S.M ?                    I did a return items and by mistake the maid but the 4th shoes in the return box           06:09 PM, 20th Feb                     S.M ?                    The money refund 135 only           06:09 PM, 20th Feb              
        S.M ?                    It must be 210 dhs with the 4th shoes           06:09 PM, 20th Feb                   Mohammad                   We can see that you are contacting us regarding your order 9414610250?           06:11 PM, 20th Feb                     S.M ?                    Yes           06:11 PM, 20th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:12 PM, 20th Feb                     S.M ?                    Okay           06:12 PM, 20th Feb                   Mohammad                   We have checked and found that the return request was created for the 3 items only           06:16 PM, 20th Feb                     S.M ?                    Yes           06:16 PM, 20th Feb                     S.M ?                    But my mistake the maid give them the minne mouse sport shoes           06:17 PM, 20th Feb                   Mohammad                   Kindly share with us the name of the shoe which you
  returned mistakenly.           06:17 PM, 20th Feb                   Mohammad                   So that we can check and assist you accordingly.           06:18 PM, 20th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:20 PM, 20th Feb                   Mohammad                   Hi ALAnood, I have not received a response from you still, please confirm if we are still connected?           06:23 PM, 20th Feb                   Mohammad                   Kindly note that we will check the same with our warehouse team and will update you via the email [email-masked]           06:26 PM, 20th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:26 PM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:28 P
 M, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735612