Subject: Ticket Assigned - Conversation with Amna Akram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 14:07:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amna Akram Amna Akram                    Hi           05:49 PM, 20th Feb                     Amna Akram                    Amna here           05:49 PM, 20th Feb                     Amna Akram                    I return one article from order#9413976248           05:50 PM, 20th Feb                     Amna Akram                    I returned one jeanz from this           05:50 PM, 20th Feb                     Amna Akram                             05:51 PM, 20th Feb                     Amna Akram                    I returned it on 11 feb 2023           05:51 PM, 20th Feb                     Amna Akram                    But funds still not credited in my account           05:51 PM, 20th Feb                   Mohammad                   Good Evening Amna, Thank you for contacting us, This is Khalid, How may I assist you today?           05:56 PM, 20th Feb 
                   Mohammad                   Thank you for sharing the order id.           05:56 PM, 20th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:57 PM, 20th Feb                     Amna Akram                    Please confirm the status of refund amount           05:57 PM, 20th Feb                   Mohammad                   We have checked and found that the refund of amount AED 67 had already been processed on Tabby dated on 2/13/23           05:59 PM, 20th Feb                   Mohammad                   If you still believe that the refund not reflecting in your account we request you to kindly contact with the Tabby once.           06:02 PM, 20th Feb                     Amna Akram                    Ok           06:03 PM, 20th Feb                   Mohammad                   Is there anything else I can assist you with?           06:03 PM, 20th Feb                   Mohammad                   It was 
 a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:06 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735490