Subject: New Reply Received - Discount offer Not working
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 13:00:31 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Discount offer Not working  Ticket comment <div dir="auto">
<div>Hi Team,</div>
<div dir="auto"><br></div>
<div dir="auto">I already share the screenshot of the item showing 40% discount before completing the order.</div>
<div dir="auto"><br></div>
<div dir="auto">The moment I paid and complete the order it charged me full amount without the 40% discount.  </div>
<div dir="auto"><br></div>
<div dir="auto">Please see the order details below </div>
<div dir="auto"><br></div>
<div dir="auto">
<a href="https://www.maxfashion.com/ae/en/my-account/order/9415395738?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer">https://www.maxfashion.com/ae/en/my-account/order/9415395738?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en</a><br><br><br>There please refund me the balance discounted amount which should not be charged to my card. </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you </div>
<div dir="auto"><br></div>
<div dir="auto">Shubham Tulshan <br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Feb 2023, 17:51 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shubham,</div>
<div dir="ltr">
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us. </span></div>
<div>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">​</span><br>
</div>
<div><span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for any inconvenience caused.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Please provide us with the error screenshot of the issue so that we can assist you accordingly.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Looking forward to hearing from you.</span></div>
</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730835