Subject: New Reply Received - Exchange Option order number 8413688218
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 05:03:33 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Exchange Option order number 8413688218  Ticket comment <div class="WordSection1">
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<a href="https://helpae.centrepointstores.com/support/custom_surveys/060ec3d6c22db65e3a1c5af6a8aa3be0/extremely_happy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely satisfied</span></a><span style='font-size:10.0pt;font-family:"Myriad Pro",sans-serif;color:#1F497D'></span>
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<b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#3B3838'>Best Regards,</span></b><b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#3B3838'></span></b>
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<img width="86" height="78" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjUxOTA2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xWJ8p_8izE2SA3OcQ5m3Q9l0yUmLRSVVWoqozUcDQrU" data-id="2044012519066" align="left"><b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#002060'>A.SHAKEEL
 AHAMED</span></b><b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#0D0D0D'>
</span></b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#0D0D0D'>|<b>
</b></span><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'>IT Administrator</span><b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#3B3838'></span></b>
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<b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'>ALICO KUWAIT
</span></b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'>For Light Industries &amp; Aluminium W.L.L<b></b></span>
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<div class="MsoNormal"><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'>P.O Box:<b>
</b>15613, Daiya, Code: 35467, Kuwait<b></b></span></div>
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<b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'>T:</span></b><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'> (+965) 23263461/62 –
<b>E:</b> 120 | <b>F:</b> (+965) 23263896 | <b>M:</b> (+965) 97355657 </span>
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<span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#595959">[email-masked]</span></a> |
</span><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#767171'><a href="http://www.alicokuwait.com/" rel="noreferrer"><span style="color:#767171">www.alicokuwait.com</span></a></span><span style='font-size:9.5pt;font-family:"Calibri",sans-serif;color:#3B3838'>  
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<b><span style="font-size:18.0pt;font-family:Webdings;color:green">P</span></b><b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#005032'>Take a green step today ... Think before you print.</span></b><span style="color:#0F243E"></span>
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<b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#3B3838'>Disclaimer</span></b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#3B3838'>: This email with or without attachments is only for the intended
 recipient's use and may contain confidential and/or privileged information. Anyone other than intended recipient(s) taking action in reliance upon or any review, retransmission, dissemination, distribution, printing and/or copying of this message or any part
 tear of is strictly prohibited. If the message is received in error, please notify the sender or contact ALICO KUWAIT For Light Industries &amp; Aluminium Co.(W.L.L). on +965-23263461 and delete it immediately</span><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#3B3838'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Sunday, February 19, 2023 14:23<br>
<b>To:</b> Shakeel Ahmed &lt;[email-masked]&gt;<br>
<b>Subject:</b> Case Resolved</span>
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<div style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Shakeel Ahmed,<br>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Centrepoint Support Team</span></div>
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<div><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>How would you rate your overall experience?</span></b></div>
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<a href="https://helpae.centrepointstores.com/support/custom_surveys/060ec3d6c22db65e3a1c5af6a8aa3be0/extremely_happy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely satisfied</span></a>
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<a href="https://helpae.centrepointstores.com/support/custom_surveys/060ec3d6c22db65e3a1c5af6a8aa3be0/neutral/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Neither satisfied nor dissatisfied</span></a>
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<a href="https://helpae.centrepointstores.com/support/custom_surveys/060ec3d6c22db65e3a1c5af6a8aa3be0/extremely_unhappy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely dissatisfied</span></a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686522