Subject: New Reply Received - Order#4713235045
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 10:10:58 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Order#4713235045  Ticket comment <div dir="ltr">
<div dir="ltr">hI Max,<div><br></div>
<div>I would like to know the status of the subject order as I couldn't collect the order from the store.</div>
<div>Kindly confirm the status of refund of the same.</div>
<div><br></div>
<div>Thanks</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Feb 14, 2023 at 11:23 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Anu,</div>
<div><br></div>
<div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We see that you want us to cancel your order with order number: 4713235045. Unfortunately, we won't be able to cancel your order at the moment as your order is already in the store and available for collection.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect also note that the 9 days already have been passed and we request you kindly wait for the rest of the days, order to be cancelled automatically.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed within after the cancellation 7-14 days.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We hope this helps.<br> <br>Feel free to get in touch with us for further assistance.<br>
</div>
</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5708345