Subject: Ticket Assigned - Conversation with Shamika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 09:20:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamika Shamika                    Hi           01:05 PM, 19th Feb                     Shamika                    I didn't confirm the below order  no 9415358411           01:07 PM, 19th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?           01:08 PM, 19th Feb                     Shamika                    Kindly please check below order number 9415358411 confimed           01:08 PM, 19th Feb                   Mohammad                   Thank you for sharing the order id.           01:09 PM, 19th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           01:09 PM, 19th Feb                     Shamika                    Ok           01:09 PM, 19th Feb                   Mohammad                   We
  have checked and found that your order is under Verifying Payment.           01:11 PM, 19th Feb                   Mohammad                   If the payment will be successful, you will receive the notification for the same.           01:11 PM, 19th Feb                     Shamika                    But I didn't pay           01:12 PM, 19th Feb                   Mohammad                   But kindly note that the order under verifying payment are more probable to cancel.           01:12 PM, 19th Feb                     Shamika                    Can i cancel the order now?           01:13 PM, 19th Feb                   Mohammad                   We are sorry to inform you that youcannot cancel the order as it is under the Verifying Payment.           01:14 PM, 19th Feb                     Shamika                    Allright but I didn't pay anything           01:15 PM, 19th Feb                   Mohammad                   If you didn't pay anything the order will be cancel automatic
 ally.           01:15 PM, 19th Feb                     Shamika                    Ok thank you           01:16 PM, 19th Feb                   Mohammad                   Is there anything else I can assist you with?           01:16 PM, 19th Feb                     Shamika                    But I used monthly installment package           01:17 PM, 19th Feb                     Shamika                    Is it fine, automatically canceled the order           01:17 PM, 19th Feb                   Mohammad                   If any amount deducted against the order which not placed successfully it will be reversed back to you on to the same payment method           01:18 PM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:20 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5729838