Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 06:57:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi,

I cancelled the Click & Collect order 1713353239 before collecting the item from store and demanded for the refund to my bank as I paid through debit card. However they issued me a credit voucher for the amount OR 8.5/- and told me that they don't have the option to refund cash or to the bank and asked me to contact the online help centre. Please note that as per your return policy, for online orders, the customer has the option for either credit voucher or refund to the bank account. Hence please arrange to refund the amount to my bank account that was used for the purchase. An early action will be appreciated.

Mansoor,
Muscat, Oman
Mob: +968 99563886 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5694862