Subject: New Reply Received - Article Feedback - When will I receive my order?
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 18:40:10 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Article Feedback - When will I receive my order?  Ticket comment <div dir="auto">Yes..my case is solved</div>
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<div>On Fri, 17 Feb 2023, 4:20 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5715173</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr"><div dir="ltr">Hi Fathima,<br><br>Thank you for contacting us. <br><br>​As we already informed you that we are not able to locate your order with your email id. We request you to kindly let us know either your order number or the email address you used to place the order so that we can check and assist you accordingly.<br>​<br>Looking forward to hearing from you.</div></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715173