Subject: Ticket Assigned - Conversation with Tanvi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 14:55:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tanvi Tanvi                    Hi           06:31 PM, 16th Feb                   Mohammad                   Good Evening Tanvi, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:40 PM, 16th Feb                   Mohammad                   Could you please elaborate your concern so that we can check and assist you accordingly?           06:41 PM, 16th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:43 PM, 16th Feb                     Tanvi                    Hi khalid           06:43 PM, 16th Feb                     Tanvi                    I was expecting a delivery today           06:44 PM, 16th Feb                     Tanvi                             06:44 PM, 16th Feb                   Mohammad                   Thank you for sharing the 
 order id.           06:45 PM, 16th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:45 PM, 16th Feb                     Tanvi                    Ok           06:46 PM, 16th Feb                   Mohammad                   We regret to inform you that courier services are not operational today. Services will resume from tomorrow. We appreciate your cooperation.           06:50 PM, 16th Feb                     Tanvi                    Really disappointed           06:51 PM, 16th Feb                     Tanvi                    I ordered only because i could receive today           06:51 PM, 16th Feb                   Mohammad                   We are really sorry for this delay.           06:51 PM, 16th Feb                     Tanvi                    Someone is flying out tonight           06:51 PM, 16th Feb                     Tanvi                    And needed this           06:52 PM, 16th Feb                   Mo
 hammad                   But due to some reasons it was not operational today.           06:52 PM, 16th Feb                     Tanvi                    Ok           06:52 PM, 16th Feb                     Tanvi                    Unfortunate           06:53 PM, 16th Feb                   Mohammad                   We will forward your query to the courier team to expedite your order delivery.           06:54 PM, 16th Feb                     Tanvi                    Thnk u           06:54 PM, 16th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:55 PM, 16th Feb                     Tanvi                    You too thanks           06:55 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720569