Subject: Ticket Assigned - Conversation with ~hind
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 14:31:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ~hind ~hind                    السلام عليكم           06:11 PM, 16th Feb                     ~hind                    Hello  I want to know when I will receive my order ?           06:12 PM, 16th Feb                     ~hind                             06:12 PM, 16th Feb                   Mohammad                   Good Evening Hind, Thank you for contacting us, This is Khalid, How may I assist you today?           06:20 PM, 16th Feb                   Mohammad                   Thank you for sharing the order id.           06:20 PM, 16th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:21 PM, 16th Feb                   Mohammad                   Thank you for allowing me time.           06:21 PM, 16th Feb                   Mohammad                   As we can see that you placed the order with us on Feb 15, 2023 and the expected date of delivery of your order id Feb 19, 2023.           06:22 PM, 16th Feb                   Mohammad                   Once the order will be shipped you will receive the email containing the tracking details.           06:22 PM, 16th Feb                   Mohammad                   Is there anything else I can assist you with?           06:23 PM, 16th Feb                     ~hind                    I will not be home on feb 19, can I get it tomorrow           06:23 PM, 16th Feb                     ~hind                    I really need it tomorrow           06:24 PM, 16th Feb                   Mohammad                   Kindly note that the courier is not assigned for your order yet.           06:24 PM, 16th Feb                   Mohammad                   Once the courier will assign we will escalate it to the courier team to expedite the delivery.           06:25 PM, 16th Feb                   Mohammad                   Is there anything else I can assist you with?           06:28 PM, 16th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:30 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720481