Subject: New Reply Received - Complaint - Junior Breast Pump not working
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 12:34:09 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Complaint - Junior Breast Pump not working  Ticket comment <div>Dear Team,</div>
<div>Sorry for delay in reply .</div>
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<div>Please find attached image as requested .</div>
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<div>Regards</div>
<div>Aswath<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjIzNjE5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SEdd2H5JQ-BFvTPC2w3CF3M7Da5XWWEVE6mVfOYJqVo" data-id="2044012236190" class="ymail-preserve-class inline-image-guid-A89DF90B-E51C-4257-9D5B-838BDF236C1B rte-inline-saved-image" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, February 16, 2023, 4:23 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv5402312136"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5715216</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5715216<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Aswath,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to assist you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image/video of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715216