Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 11:23:44 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">i recieved </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 16, 2023 at 1:21 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5712984</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Aysha,<br><br>Thank you for getting in touch with us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We apologize for the inconvenience caused to you.<br><br>We would like to inform you that as we checked today our delivery partner is out for delivery. Please ensure that you are reachable on the number which you have provided at time of placing the order to avoid any delay.<br><br>We also would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. They will contact you soon for arranging the time of delivery.<br><br>If in case you do not receive any call from our delivery partner till the end of the day, we request you to please share with us your updated address and contact number so as to assist you accordingly.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5712984