Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 09:35:11 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear support team, </div>
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<div>Please designate G-shock store in deira city center for the warranty card stamp. </div>
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<div>Thanks and Regards,</div>
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<div>Mark<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, February 16, 2023, 12:21, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv3693042293"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5639398</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Mark,<br><br>Thank you for​ your patience.</div>
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<div dir="ltr">We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div dir="ltr">We would like to inform you that we have notified by the concerned team that they will arrange to get the warranty card stamped from any of G-SHOCK Store that is convenient for the ​you.</div>
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<div dir="ltr">We request you to kindly let us know which G-SHOCK store is convenient for you to visit, so that we will arrange the warranty card stamped.</div>
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<div dir="ltr">Looking forward to hear from you soon.<br>
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<div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639398