Subject: New Reply Received - Not yet delivered - order # 9414254191
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 06:49:43 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Not yet delivered - order # 9414254191  Ticket comment <div dir="auto"><div>Reminder of my complain.. order still not receive<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Girlie Sabido</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, Feb 14, 2023, 10:44 PM<br>Subject: Re: [#5707661] - Not yet delivered - order # 9414254191<br>To: Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">What is happening with my order? Please find attached screen shot i just receive the update.</div>
<div dir="auto">I have not receive any call or message from courier. What is there to response if NO ONE is calling me.</div>
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<div dir="auto">Please sort this issue ASAP!</div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 14, 2023, 8:44 AM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Girlie,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the courier team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044012210547'>SmartSelect_20230214_224126_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707661