Subject: New Reply Received - Help for refund order#4701318251
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 05:50:41 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Help  for refund order#4701318251   Ticket comment <div class="WordSection1">
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Kindly provide an update for my refund of Qar 400 paid in your Vodafone bill under company nonce 77647884. Please refer on the attached email.</div>
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<div class="MsoNormal"><img width="356" height="707" style="width:3.7083in;height:7.3645in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjIwNzQ2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZRC8aRdygC4zJoc5jKysowurMo4hXzGvT7f8BiXyqlI" data-id="2044012207463"></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Andalus",serif;color:#1F497D'>Kind regards,</span></b></div>
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<b><span style='font-size:9.0pt;font-family:"Andalus",serif;color:#1F497D'>LEAH ABAT-MONDARES</span></b><b><span style="color:#365F91">|</span></b><span style="color:#365F91">FINANCE DEPARTMENT<b> |</b></span><span style="font-size:10.0pt;color:#365F91">
 Al Manhal Water Factory CO.LTD. W.L.L – Nestle Waters</span><span style="color:#365F91">
<b>|</b> Street # 7 Building # 46 Zone # 81 New Industrial Area PO.BOX 9753 Doha, State of Qatar<b>|</b></span><span style="font-size:10.0pt;color:#365F91">
<b>Fax</b> +974 44600675</span><b><span style="color:#365F91">|email:</span></b><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a><b><span style="color:gray"></span></b>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:gray"><img width="149" height="67" style="width:1.552in;height:.6979in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjIwNzQ2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.faaX1VVhwn0b7dCEqOYyfkIeDtGgs_ZDVmP6X8FlrgI" data-id="2044012207464"></span></b></div>
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<b><span style="color:gray">Visit us on </span></b><a href="http://www.nestle-me.com/" rel="noreferrer"><b><span style="color:#0563C1">www.nestle-me.com</span></b></a><b><span style="color:gray"></span></b>
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<div class="MsoNormal"><i><span style="color:#1F497D">The content of this email is confidential, privileged, protected from disclosure and intended for the proper use by the recipient(s) only. Please notify the sender and delete all the content of this email
 if you are not the intended recipient(s).Thank you.</span></i></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, February 1, 2023 10:52 AM<br>
<b>To:</b> Mondares,Leah,QA-Doha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5330984] - Help for refund order#4701318251</div>
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<b><span style="font-size:14.0pt;color:#9C6500">CAUTION:</span></b><span style="font-size:14.0pt;color:black"> This email originated from outside of the organization. Verify the sender's Email Address. Do not click links or open attachments unless you recognize
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi ​Leah,<br>
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Thank you for giving us the opportunity to help you.<br>
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Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.<br>
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Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.<br>
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We hope we have not caused you any inconvenience, your comfort and happiness are really important to us.<br>
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Make sure that any problem you face when shopping with us will be resolved in a way that makes you satisfied, your happiness and comfort are important to us.<br>
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Feel free to contact us for further assistance!<br>
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Thank You,<br>
Centrepoint Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5330984:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012207465'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5330984