Subject: Note Added - [#5691548] Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 04:23:21 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5691548    Subject:  Product information   Requester: Shani    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">HI <a id="OWAAM26000232B1834FAEA4290D422BE714D0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">So far, we haven’t received any complain from customer. However, we have raised the concern with QC team.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please let us know the item code to take it further.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 15 February 2023 2:43 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5691548] - Product information</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement:  Product Quality issue</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date : Nov 20, 2022<br>
Order ID: 9401338014<br>
Store code : Babyshop21463</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Cx name : Shani Rajan<br>
Cx contact : 0569636386<br>
Assistance Required: Need assistance<br>
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Issue Description:  Customer is reporting that "2 months back i made online orders for few juniors clothings for my newborn. After a month of usage i have realised that the clothing with juniors logo/labels are meeting the quality but those without junior labels
 are cheap and below level clothings. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Grey shad with poor quality and fabic started pilling after few washes but the white floral shade  with juniors name tag has maintained quality even after multiple washes.
 Kindly maintain standards. So that we should not leave our trust on your products." <br>
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Kindly look into the issue and assist in further course of action.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044012203914'>20230213_105228.jpg</a><br />2. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044012203915'>20230213_105212.jpg</a>