Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 18:29:07 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div dir="auto">Yes , I rejected the order<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Feb 2023, 20:23 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Preethu,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We would like to inform you that we have checked and found on Feb 13 driver tried to deliver your order but the order is rejected by you as per the tracking details. </div>
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<div dir="ltr">The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. The items have been received at the warehouse, a refund of amount  AED 113.00 for the same has been processed and an email notification for the same has been sent to you.</div>
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<div dir="ltr">Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br><br>We request you to kindly confirm us if you have rejected the order or not, so that we will escalate the same to the courier team to make sure not to repeat the same in the future.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715474