Subject: New Reply Received - Return slip
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 15:36:18 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Return slip   Ticket comment <div>I have opted for refund in shukran card as I have returned three items.</div>
<div>Which was told through information that shukran would be immediately refunded. Have not got refund till now, </div>
<div>Would like to know when this would happen and will you update when it is done.??</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Feb 2023, at 12:51 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Noora,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that you only recieve the return receipt if you return the items by visiting the store.</div>
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<div dir="ltr">As we can check your order 9414504739, we have find that there are two return request under the same with the return tracking ids : RP021523001499 and RP021523001501. </div>
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<div dir="ltr">You can track your return through the above mentioned return tracking ids via the link <a href="https://rb.gy/hehc1l" rel="noreferrer">https://rb.gy/hehc1l</a>.</div>
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<div dir="ltr">We have also checked your return request and it turned out that the courier team is out for collection of your items. If your items do not pickup from you till the end of the day kindly let us know your updated address and contact number and we will do the needful for you.</div>
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<div dir="ltr">We hope this helps.<br> <br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5712995