Subject: Ticket Assigned - Conversation with Nevise
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 15:11:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nevise Nevise                    Yes please           06:36 PM, 14th Feb                     Nevise                    I need my items to be delivered today and someone to please contact me           06:36 PM, 14th Feb                   Mohammad                   Good Evening Nevise, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           06:57 PM, 14th Feb                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           06:59 PM, 14th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           06:59 PM, 14th Feb                     Nevise                    But why without suc
 cess?           07:01 PM, 14th Feb                     Nevise                    I was home all day and no one called me or rang the door           07:01 PM, 14th Feb                   Mohammad                   We are really sorry for the inconvenience caused to you.           07:02 PM, 14th Feb                     Nevise                    I am home now till 9:30pm so please send someone or tell them to at least reach out as I really need it its gift           07:02 PM, 14th Feb                     Nevise                    Address is Silverene Tower A           07:02 PM, 14th Feb                     Nevise                    Apartment 1403 floor 14           07:02 PM, 14th Feb                     Nevise                    Phone number 0507621323           07:02 PM, 14th Feb                   Mohammad                   Thank you for sharing the details.           07:03 PM, 14th Feb                   Mohammad                   Kindly note that we will forward the same to the courie
 r team to expedite your order delivery.           07:04 PM, 14th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:04 PM, 14th Feb                     Nevise                    Yes please as no one is giving me answer why no one delivered my order as I was home           07:04 PM, 14th Feb                     Nevise                    And no one called me or at least left by the door or gave to reception           07:05 PM, 14th Feb                   Mohammad                   We are again sorry for this unexpected issue.           07:05 PM, 14th Feb                   Mohammad                   Kindly note that we will try to deliver it as earliest as possible.           07:06 PM, 14th Feb                   Mohammad                   Is there anything else I can assist you with?           07:07 PM, 14th Feb                     Nevise                    Yes please as I am waiting still for 
 delivery todag           07:08 PM, 14th Feb                     Nevise                    Today           07:08 PM, 14th Feb                     Nevise                    Thank you           07:08 PM, 14th Feb                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           07:08 PM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:10 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5711466