Subject: Ticket Assigned - Conversation with Sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 13:35:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    I’m           05:12 PM, 14th Feb                     Sara                              05:12 PM, 14th Feb                   Mohammad                   Good Evening Sara, Thank you for contacting us, This is Khalid, How may I assist you today?           05:14 PM, 14th Feb                     Sara                    No one came to pick up my return item           05:14 PM, 14th Feb                     Sara                    Although I sent location to courier           05:14 PM, 14th Feb                     Sara                    But he never came           05:14 PM, 14th Feb                     Sara                    No one came to pick up return           05:15 PM, 14th Feb                   Mohammad                   We are really sorry for the inconvenience caused to you.           05:17 PM, 14th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:18 PM, 14th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order: 9414038788?           05:22 PM, 14th Feb                     Sara                    Yes           05:22 PM, 14th Feb                   Mohammad                   Kindly note that we have checked and found this return request has been created today.           05:23 PM, 14th Feb                     Sara                    Not this           05:23 PM, 14th Feb                     Sara                    9413187769           05:24 PM, 14th Feb                   Mohammad                   Thank you for sharing the order id.           05:24 PM, 14th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:24 PM, 14th Feb                   Mohammad                   Thank you for your patience.           05:27 PM, 14th Feb                   Mohammad                   We have checked and found that our courier team tried to pickup your order from you but without success.           05:27 PM, 14th Feb                     Sara                    Yes           05:28 PM, 14th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the courier team to avoid any further delay.           05:28 PM, 14th Feb                     Sara                    Villa 47 Al wuheida Dubai 0559994123           05:28 PM, 14th Feb                   Mohammad                   Thank you for sharing the details.           05:30 PM, 14th Feb                   Mohammad                   Kindly note that we will forward the same to the courier team to expedite your collection process.           05:30 PM, 14th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:30 PM, 14th Feb                   Mohammad                   Is there anything else I can assist you with?           05:32 PM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:35 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710923