Subject: Ticket Assigned - Conversation with Y
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 13:35:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Y Y                    Hi good evening           05:18 PM, 14th Feb                     Y                    I made an order yesterday           05:20 PM, 14th Feb                     Y                    My friend has not received the order yet           05:20 PM, 14th Feb                     Y                    She was told that you people can't come there today           05:20 PM, 14th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?           05:21 PM, 14th Feb                     Y                             05:21 PM, 14th Feb                   Mohammad                   Thank you for sharing the order id.           05:25 PM, 14th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:25 
 PM, 14th Feb                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but could not reach out to you on your address which you mentioned at time of placing the order.           05:26 PM, 14th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           05:26 PM, 14th Feb                     Y                    Al nada Sharjah Sharjah gate tower Flat 3502           05:28 PM, 14th Feb                     Y                    +971 52 427 0760           05:29 PM, 14th Feb                     Y                    Thank you           05:29 PM, 14th Feb                   Mohammad                   Thank you for sharing the details.           05:29 PM, 14th Feb                   Mohammad                   Kindly note that we will forward the same to the courier team to 
 expedite your order delivery.           05:30 PM, 14th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:31 PM, 14th Feb                   Mohammad                   Is there anything else I can assist you with?           05:32 PM, 14th Feb                     Y                    No, nothing for now           05:33 PM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:34 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710918