Subject: Ticket Assigned - Conversation with MOHAMED MUBARAK
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 16:40:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MOHAMED MUBARAK MOHAMED MUBARAK                    Hello           08:12 PM, 13th Feb                     MOHAMED MUBARAK                    I have purchased last month for more than 30 kwd           08:13 PM, 13th Feb                     MOHAMED MUBARAK                    But my shukran points are not added           08:13 PM, 13th Feb                   Mohammad                   Good Evening Mohamed, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           08:18 PM, 13th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order: 8414129854?           08:20 PM, 13th Feb                     MOHAMED MUBARAK                    This is not about the online order           08:21 PM, 13th Feb                     MOHAMED MUBARAK                    I have purchased from the centrepoint stores for more than 30 kd last month           08:22 PM, 13th Feb                     MOHAMED MUBARAK                    I provided my mobile number at the counter           08:23 PM, 13th Feb                   Mohammad                   Could you please share with us the purchase receipt?           08:23 PM, 13th Feb                     MOHAMED MUBARAK                    I don't have it now           08:23 PM, 13th Feb                     MOHAMED MUBARAK                    It is not possible  to get it from this mobile number from your side           08:23 PM, 13th Feb                     MOHAMED MUBARAK                    ?           08:24 PM, 13th Feb                   Mohammad                   As we can check currently you have 33 Shukran points in your account.           08:25 PM, 13th Feb                   Mohammad                   Still we are checking the details for you.           08:30 PM, 13th Feb                   Mohammad                   Kindly note that you can claim the shukran for store purchases through the following method.           08:32 PM, 13th Feb                   Mohammad                   Go to the Shukran App, click on “My Account”, select “Claim your Shukrans” and click on “Submit Claim”. The purchase should be within the last 30 days. You can claim a total of 4 invoices in a month for purchases where you forgot to present your Shukran card.           08:32 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           08:34 PM, 13th Feb                     MOHAMED MUBARAK                    Let me check that option           08:34 PM, 13th Feb                     MOHAMED MUBARAK                    Got it           08:39 PM, 13th Feb                     MOHAMED MUBARAK                    I will do that           08:39 PM, 13th Feb                     MOHAMED MUBARAK                    Thanks           08:39 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:39 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706942