Subject: Ticket Assigned - Conversation with SN
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 15:16:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SN SN                    Hi           06:45 PM, 13th Feb                     SN                    I return shoes yesterday so can you confirm me when I will get my cash or what is the further process           06:48 PM, 13th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?"           06:51 PM, 13th Feb                     SN                    I return shoes yesterday so can you confirm me when I will get my cash or what is the further process           06:52 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           06:54 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:54 PM, 13th Feb                   Mohammad                   Thank
  you for your patience.           06:59 PM, 13th Feb                   Mohammad                   We have checked the order id 8413597067 and found that the refund of amount KWD 7.5 for the item Textured Slip-On Shoes with Pull Tab has been done to your My Credit wallet.           07:00 PM, 13th Feb                     SN                    When shall I get my amount           07:02 PM, 13th Feb                   Mohammad                   Kindly note that you refund has already been transferred to your My Credit wallet and it is available too in your My Credit wallet.           07:05 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           07:08 PM, 13th Feb                     SN                    Will you send my cash directly or myself should collect from the store           07:09 PM, 13th Feb                   Mohammad                   Your refund has already been transferred to your My Credit wallet and it is available
  too in your My Credit wallet.           07:10 PM, 13th Feb                   Mohammad                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           07:11 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:16 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706473