Subject: Ticket Assigned - Conversation with Seema Fernandes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 15:14:05 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Seema Fernandes Seema Fernandes                    Hello           06:48 PM, 13th Feb                     Seema Fernandes                             06:50 PM, 13th Feb                     Seema Fernandes                    Can you pls check where the Driver is           06:50 PM, 13th Feb                     Seema Fernandes                    He has still not come           06:51 PM, 13th Feb                   Mohammad                   Good Evening Seema, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           06:51 PM, 13th Feb                     Seema Fernandes                    Khalid can you see my messages on top?           06:54 PM, 13th Feb                     Seema Fernandes                    Can you pls check where the Driver is           06:55 PM, 13th Feb                     Seema Fernandes                    He has still not come           06:55 PM, 13th Feb                     Seema Fernandes                             06:55 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           06:56 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:56 PM, 13th Feb                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           06:56 PM, 13th Feb                   Mohammad                   Sorry for the previous reponse.           06:57 PM, 13th Feb                     Seema Fernandes                    Can you pls check where the Driver is           06:57 PM, 13th Feb                     Seema Fernandes                    He has still not come           06:57 PM, 13th Feb                     Seema Fernandes                    Pls check where the Driver is           06:59 PM, 13th Feb                     Seema Fernandes                    It’s out for delivery from the morning           06:59 PM, 13th Feb                     Seema Fernandes                    And he has still not come           06:59 PM, 13th Feb                   Mohammad                   Thank you for your patience.           07:01 PM, 13th Feb                   Mohammad                   We have checked and found that your order is out for delivery today.           07:02 PM, 13th Feb                   Mohammad                   Kindly also note that our delivery partner delivers the order till 10PM           07:02 PM, 13th Feb                     Seema Fernandes                    Can you call him and ensure he delivers           07:03 PM, 13th Feb                     Seema Fernandes                    I have many missed calls and I’m hoping it’s not the Driver           07:03 PM, 13th Feb                   Mohammad                   We will forward your query to the delivery team to expedite the delivery.           07:04 PM, 13th Feb                     Seema Fernandes                    As the people are not picking up the phone now from who I had missed calls           07:05 PM, 13th Feb                   Mohammad                   As we already informed you that we will forward your issue to the courier team to expedite your order delivery.           07:06 PM, 13th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:06 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           07:08 PM, 13th Feb                     Seema Fernandes                    No that’s all           07:09 PM, 13th Feb                     Seema Fernandes                    Please ensure it’s delivered today           07:09 PM, 13th Feb                   Mohammad                   We will try to deliver it as earliest as possible.           07:11 PM, 13th Feb                     Seema Fernandes                    Thank you           07:12 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:13 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706454