Subject: Ticket Assigned - Conversation with Mahmoud Hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 14:21:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mahmoud Hussain Mahmoud Hussain                    Hi           05:57 PM, 13th Feb                     Mahmoud Hussain                    I am already order shows from show mart           05:57 PM, 13th Feb                     Mahmoud Hussain                             05:58 PM, 13th Feb                   Mohammad                   Good Afternoon Mahmoud, Thank you for contacting us, This is Khalid, How may I assist you today?"           06:04 PM, 13th Feb                   Mohammad                   *Good Evening           06:05 PM, 13th Feb                     Mahmoud Hussain                    But I receive derent color           06:05 PM, 13th Feb                     Mahmoud Hussain                    I chose brown not this           06:06 PM, 13th Feb                     Mahmoud Hussain                             06:06 PM, 13th Feb                     Mahmoud Hussain                             06:07 PM, 13th Feb                     Mahmoud Hussain                    This not one I choose           06:07 PM, 13th Feb                     Mahmoud Hussain                    See app           06:07 PM, 13th Feb                     Mahmoud Hussain                    See cooler           06:07 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           06:09 PM, 13th Feb                   Mohammad                   We are sorry for the inconvenience caused to you.           06:09 PM, 13th Feb                   Mohammad                   Please note that product color may vary slightly due to photographic lighting or your screen settings. The product images have used for illustrative purposes only.           06:10 PM, 13th Feb                     Mahmoud Hussain                    Sorry but it’s big deferent and also I see it at the branch not this           06:11 PM, 13th Feb                   Mohammad                   We request to kindly visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.           06:13 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           06:15 PM, 13th Feb                     Mahmoud Hussain                    So can go any branch           06:16 PM, 13th Feb                   Mohammad                   Yes you can visit any Shoemart branch to exchange the product.           06:17 PM, 13th Feb                     Mahmoud Hussain                    Ok           06:17 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           06:18 PM, 13th Feb                     Mahmoud Hussain                    No thanks           06:19 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:20 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706169