Subject: Ticket Assigned - Conversation with Troy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 13:39:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Troy Troy                    Hello           05:16 PM, 13th Feb                     Troy                    I am trying to follow up on a delivery that was meant to come today           05:16 PM, 13th Feb                     Troy                    From baby section at Mirdif city center store           05:17 PM, 13th Feb                     Troy                             05:19 PM, 13th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?"           05:21 PM, 13th Feb                     Troy                    I am trying to follow up on a delivery that was meant to come today           05:21 PM, 13th Feb                     Troy                    From baby section at Mirdif city center store           05:21 PM, 13th Feb                     Troy                             05:21 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           05:23 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:23 PM, 13th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order: 9650780079           05:25 PM, 13th Feb                     Troy                    I can’t find that detail on receipt           05:27 PM, 13th Feb                     Troy                             05:28 PM, 13th Feb                     Troy                             05:28 PM, 13th Feb                   Mohammad                   We request you to kindly provide us with the below details                                                      1. Your name 2. Email id 3. Contact number 4. address           05:30 PM, 13th Feb                     Troy                    Troy payne  [email-masked] 0564647819  Hayat boulevard apartments  2B1 707  Town square  Dubai           05:32 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           05:33 PM, 13th Feb                   Mohammad                   Kindly note that we will forward your details to the store team to expedite your order delivery.           05:33 PM, 13th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:34 PM, 13th Feb                     Troy                    Thank you           05:35 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           05:36 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:38 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705913