Subject: Ticket Assigned - Conversation with Sarah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 13:36:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sarah Sarah                             05:18 PM, 13th Feb                     Sarah                    This is my order number           05:18 PM, 13th Feb                     Sarah                    I placed in morning           05:18 PM, 13th Feb                     Sarah                    For store collection           05:19 PM, 13th Feb                     Sarah                    In hope to collect same day           05:19 PM, 13th Feb                     Sarah                    But its still in process           05:19 PM, 13th Feb                   Mohammad                   Good Evening Sarah, Thank you for contacting us, This is Khalid, How may I assist you today?"           05:20 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:24 PM, 13th Feb                     Sarah                    Thanks           05:26 PM, 13th Feb                   Mohammad                   Thank you for your patience.           05:27 PM, 13th Feb                   Mohammad                   We have checked and found that you placed the order with us Feb 13, 2023 and the expected date of collection of your order is Feb 14, 2023           05:28 PM, 13th Feb                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:28 PM, 13th Feb                     Sarah                    Ok           05:29 PM, 13th Feb                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           05:30 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           05:33 PM, 13th Feb                     Sarah                    No thank u           05:33 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:35 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705886