Subject: Ticket Assigned - Conversation with Jiyo
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 13:17:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jiyo Jiyo                    Hi           04:50 PM, 13th Feb                     Jiyo                             04:50 PM, 13th Feb                     Jiyo                             04:51 PM, 13th Feb                     Jiyo                              04:51 PM, 13th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?"           04:58 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:01 PM, 13th Feb                   Mohammad                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9414549502 was not placed successfully.           05:05 PM, 13th Feb                   Mohammad            
        Whenever this happens our system tries to capture the payment again automatically, in this case, as we can see the payment was captured again and a new order was placed successfully which is: 9414550660           05:06 PM, 13th Feb                   Mohammad                   Kindly note that your successfully placed order is 9414550660.           05:11 PM, 13th Feb                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           05:11 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           05:13 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:16 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705779