Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 13:16:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hello my return items still not collected           04:49 PM, 13th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?"           04:57 PM, 13th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order: 9413704445?           04:59 PM, 13th Feb                     ?                    Yes pls           04:59 PM, 13th Feb                   Mohammad                   Thank you for the confirmation.           05:02 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:02 PM, 13th Feb                     ?                    Ok           05:02 PM, 13th Feb                   Mohammad                   Kindly note t
 hat our pickup team tried to pickup the items from you on three different days but without success.           05:03 PM, 13th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the courier team to avoid any further delay.           05:03 PM, 13th Feb                     ?                    Its in the same address, no one called me           05:04 PM, 13th Feb                     ?                    Tell the pick up team call me once they reached.           05:05 PM, 13th Feb                     ?                    I did not received any call from them. How should i know they are coming           05:05 PM, 13th Feb                     ?                    Im in the office and i dont know if they come or no           05:06 PM, 13th Feb                   Mohammad                   We are really sorry for this delay.           05:06 PM, 13th Feb                     ?       
              The address is, Miyabi Sushi Business Central Tower B Ground floor           05:07 PM, 13th Feb                   Mohammad                   Kindly share with us your address and contact number so that we can do the needful for you.           05:07 PM, 13th Feb                     ?                    This is my number           05:07 PM, 13th Feb                     ?                    0568486432           05:07 PM, 13th Feb                     ?                    https://maps.google.com/maps?q=25.100812911987,55.16926574707           05:07 PM, 13th Feb                     ?                    Miyabi Sushi Business Central Tower B ground Floor           05:08 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           05:08 PM, 13th Feb                   Mohammad                   Kindly note that we will forward your issue to the courier team to expedite your collection process.           05:09 PM, 13th Feb                 
     ?                    Tell them call me when the pick up team reach           05:09 PM, 13th Feb                   Mohammad                   We will forward the same to the courier team to call you prior to the collection.           05:12 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           05:13 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:15 PM, 13th Feb                     ?                    That would be all thank you           05:16 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705773