Subject: Ticket Assigned - Conversation with Ry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 12:36:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ry Ry                    Hlo           04:08 PM, 13th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?"           04:10 PM, 13th Feb                   Mohammad                   Could you please elaborate your issue so that we can check and assist you accordingly?           04:15 PM, 13th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           04:18 PM, 13th Feb                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           04:20 PM, 13th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch 
 with us in case of any unanswered query.           04:24 PM, 13th Feb                     Ry                    I m not getting my order           04:24 PM, 13th Feb                     Ry                    9414032179           04:25 PM, 13th Feb                   Mohammad                   Thank you for sharing the order id.           04:25 PM, 13th Feb                     Ry                    Can u update me about delivery of above order number   I did 5 times complaints but no response from delivery team           04:26 PM, 13th Feb                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but could not reach out to you on your address which you mentioned at time of placing the order.           04:26 PM, 13th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.
            04:26 PM, 13th Feb                     Ry                    Ur delivery team is lier           04:26 PM, 13th Feb                     Ry                    Nobody call me  He is lier           04:27 PM, 13th Feb                     Ry                    Same adress I m reciving all my orders           04:27 PM, 13th Feb                   Mohammad                   We sincerely apologize for the inconvenience caused to you.           04:27 PM, 13th Feb                   Mohammad                   Kindly share with us your address and contact number so that we will forward the same to the delivery team to avoid any further delay.           04:27 PM, 13th Feb                   Mohammad                   We have only this address with us : Building no -2227AE-SH, Al Muwaileh,Sharjah           04:28 PM, 13th Feb                   Mohammad                   Kindly confirm us if it is correct           04:28 PM, 13th Feb                     Ry                    Building _2227 
 Room _201 Muweliah    ( near safari mall)  Sharjah Call 0505245089         0556868148           04:28 PM, 13th Feb                     Ry                    It's correct           04:29 PM, 13th Feb                   Mohammad                   Thank you for sharing the details.           04:29 PM, 13th Feb                     Ry                    Let ur courior call me           04:29 PM, 13th Feb                     Ry                    When will I recive the items           04:29 PM, 13th Feb                   Mohammad                   Kindly note that we will forward your issue to the courier team to expedite your order delivery.           04:29 PM, 13th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:29 PM, 13th Feb                     Ry                    I  m waiting since yesterday   I don't know how much more time u need           04:30 PM, 13th Feb                   Mohammad
                    We can understand your disappointment here.           04:30 PM, 13th Feb                   Mohammad                   But kindly allow us some time so that we can do the needful for you.           04:31 PM, 13th Feb                     Ry                    Reply me with all details when will I get exact tim           04:31 PM, 13th Feb                   Mohammad                   Kindly note that we will update you via the email id: [email-masked] once any update will receive.           04:33 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           04:34 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:36 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705536