Subject: Ticket Assigned - Conversation with Saira
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 12:17:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saira Saira                    Hello           04:06 PM, 13th Feb                     Saira                    Good afternoon           04:06 PM, 13th Feb                   Mohammad                   Good Afternoon Saira, Thank you for contacting us, This is Khalid, How may I assist you today?"           04:10 PM, 13th Feb                     Saira                    Hello dear           04:11 PM, 13th Feb                     Saira                    I want to confirm something           04:11 PM, 13th Feb                     Saira                    I have 2 click and collect in centerpoint galleria mall Order no#9414091191 Order no#9414381994 I was unable to collect them  till now..is this ok that i collect them after 2 days?           04:11 PM, 13th Feb                     Saira                    Because i don't want my orders to be cancelled          
  04:11 PM, 13th Feb                   Mohammad                   Thank you for providing the order numbers.           04:12 PM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           04:12 PM, 13th Feb                     Saira                    Sure no problem           04:12 PM, 13th Feb                   Mohammad                   Thank you for allowing me time.           04:13 PM, 13th Feb                     Saira                    Also 1 order on max al wahda mall Order no#9413951476 So i want to collect them all day after tomorrow           04:13 PM, 13th Feb                     Saira                    Kindly check these 3           04:13 PM, 13th Feb                   Mohammad                   Kindly note that your both of the orders are ready for collect at the store.           04:13 PM, 13th Feb                     Saira                    Yes i know but im unable to go..i will collect day after tomorrow  
          04:14 PM, 13th Feb                     Saira                    Is this okay ?           04:14 PM, 13th Feb                   Mohammad                   And you can collect them within 14 days after the confirmation that your order are ready for collect           04:14 PM, 13th Feb                     Saira                    14 days would b great           04:14 PM, 13th Feb                     Saira                    Thanks alot for confirming dear           04:14 PM, 13th Feb                     Saira                    I will collect them within  1 2 days           04:14 PM, 13th Feb                     Saira                    Thanks           04:14 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           04:16 PM, 13th Feb                     Saira                    No dear thanks alot           04:16 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopp
 ing with Centrepoint.  Have a wonderful day.           04:16 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705400