Subject: New Reply Received - Fwd: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 09:54:42 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Fwd: Your products are on the way  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">That is not the only reason I asked to arrange for return of the product as mentioned in detail on the return request.</div>
<div dir="auto"><br></div>
<div dir="auto">Since the foot pedal is not removable it is still an obstruction and potential hazard to her when she keeps her legs out. It’s not at an alignment where she can rest her legs comfortably on it as well even if open.</div>
<div dir="auto"><br></div>
<div dir="auto"> Also the pedals are not suitable for her height as she’s barely able to reach it at this point, and hence between the folded foot rest and pedal she keeps hurting her leg if not actively cycling.</div>
<div dir="auto"><br></div>
<div dir="auto">Please collect asap. </div>
<div dir="auto"><br></div>
<div dir="auto">Kind regards, </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Feb 2023 at 8:00 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Preeti,<br><br>Thank you for your patience.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We are contacting you regarding the issue with the item Mookie 4-in-1 Deluxe Trike. Kindly note that we have received the information from the team that they checked the product and found that footrest can be folded up &amp; so there will be no injury to child.</div>
<div><br></div>
<div dir="ltr">If you are still facing the issue with the product, kindly let us know and we will do the needful for you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Looking forward to hear from you soon.</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664634