Subject: Ticket Assigned - Conversation with Sama Alawadhi?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 08:55:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sama Alawadhi? Sama Alawadhi?                    No one talked with me !!           12:01 PM, 13th Feb                     Sama Alawadhi?                    They put delivered and they took the money but I didn’t receive my order !!!           12:02 PM, 13th Feb                   Ziena                   Good Morning Sama, Thank you for contacting Max, This is Ziena, How may I assist you today?           12:06 PM, 13th Feb                   Ziena                   Please allow me a moment to check this for you.           12:06 PM, 13th Feb                     Sama Alawadhi?                    I think i will go to complain in consumer protection, first of all the delivery guy was rude second no one bought my order and no one refunded my money !!!           12:08 PM, 13th Feb                   Ziena                   Accept our apologies for the inconvenience caused.           12:14 PM, 13th Feb                     Sama Alawadhi?                    From yesterday im just receiving this word apologies apologies           12:15 PM, 13th Feb                     Sama Alawadhi?                    So disappointed from max customer service           12:15 PM, 13th Feb                     Sama Alawadhi?                    I don’t know why you do online shopping if your drivers are like this           12:16 PM, 13th Feb                   Ziena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:22 PM, 13th Feb                     Sama Alawadhi?                    I don’t know why they not delivering again????           12:24 PM, 13th Feb                     Sama Alawadhi?                    Its not a big issue!!!!!           12:25 PM, 13th Feb                   Mohammad                   Good Afternoon Sama, Thank you for contacting Max, This is Khalid, How may I assist you today?"           12:26 PM, 13th Feb                     Sama Alawadhi?                    I don’t know from yesterday why should i repeat everything           12:27 PM, 13th Feb                     Sama Alawadhi?                    I will complain i cant wait more           12:27 PM, 13th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order id 9414265374?           12:31 PM, 13th Feb                     Sama Alawadhi?                             12:37 PM, 13th Feb                   Mohammad                   As per the details with us it turned out that you order has been delivered to you on 2/12/23 6:03 PM.           12:39 PM, 13th Feb                   Mohammad                   We request you to kindly check with your security guard and the family members regarding the order.           12:39 PM, 13th Feb                     Sama Alawadhi?                    I said that he didn’t deliver           12:41 PM, 13th Feb                     Sama Alawadhi?                    How many time i should explain           12:41 PM, 13th Feb                     Sama Alawadhi?                             12:42 PM, 13th Feb                     Sama Alawadhi?                             12:42 PM, 13th Feb                   Mohammad                   We are sorry to hear that your order did not reached out to you.           12:44 PM, 13th Feb                   Mohammad                   Kindly note that we will check the same with our delivery team.           12:45 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           12:51 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:55 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5704239