Subject: Ticket Assigned - Conversation with Muneera S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 08:10:29 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muneera  S Muneera  S                    Hello           11:47 AM, 13th Feb                     Muneera  S                             11:47 AM, 13th Feb                     Muneera  S                    Can u try to reschedule for earlier delivery please           11:48 AM, 13th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           11:50 AM, 13th Feb                   Mohammad                   We have checked and found that you have placed the order with us on Feb 13, 2023           11:56 AM, 13th Feb                   Mohammad                   And the expected date of delivery of your order is Feb 16, 2023           11:56 AM, 13th Feb                   Mohammad                   Kindly let us know that on which date you want to reschedule the delivery so that we can do the needful for you.           11:59 AM, 13th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:02 PM, 13th Feb                   Mohammad                   Hi Muneera I have not received a response from you still, please confirm if we are still connected?           12:04 PM, 13th Feb                     Muneera  S                    When is the earliest           12:04 PM, 13th Feb                   Mohammad                   Kindly note that we can only forward your query to the concerned team to reschedule the delivery but cannot assure you that on which date it will be delivered.           12:06 PM, 13th Feb                     Muneera  S                    If you can try tomorrow’s           12:07 PM, 13th Feb                     Muneera  S                    Tomorrow that would br great           12:07 PM, 13th Feb                   Mohammad                   We will forward you query to the concerned team but note that we cannot assure you if the delivery would be done tomorrow.           12:09 PM, 13th Feb                     Muneera  S                    Sure           12:09 PM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           12:09 PM, 13th Feb                     Muneera  S                    No thank you           12:09 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:09 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703967