Subject: Ticket Assigned - Conversation with Hm
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 07:55:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hm Hm                    Hi           11:37 AM, 13th Feb                     Hm                             11:38 AM, 13th Feb                     Hm                    Can I come and return in store and get my refund?           11:38 AM, 13th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           11:39 AM, 13th Feb                     Hm                             11:39 AM, 13th Feb                     Hm                    Can I come and return in store and get my refund?           11:39 AM, 13th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           11:40 AM, 13th Feb                     Hm                    i have requested for refund           11:40 AM, 13th Feb               
       Hm                    for the jeans           11:40 AM, 13th Feb                   Mohammad                   Thank you for your patience.           11:41 AM, 13th Feb                   Mohammad                   We can see that you have created a return request under the order id 8414173224 for the item Styli Slim Fit Cargo Pocket Jeans with Belt Loops           11:41 AM, 13th Feb                     Hm                    and how much refund i will get and within how many days           11:41 AM, 13th Feb                     Hm                    yes           11:41 AM, 13th Feb                   Mohammad                   Kindly note that you can return your item by visiting the store too and you will get the refund of KWD 2.55           11:43 AM, 13th Feb                     Hm                    okay i will come and return it           11:43 AM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           11:44 AM, 13th Feb 
                     Hm                    i can redeem in cash or it will refeclt only in my bank account ?           11:44 AM, 13th Feb                     Hm                    please let me know           11:46 AM, 13th Feb                   Mohammad                   It will be refunded back in your account only.           11:48 AM, 13th Feb                     Hm                    how many days           11:48 AM, 13th Feb                   Mohammad                   It may take upto 7-14 days to reflect the amount in your account.           11:50 AM, 13th Feb                     Hm                    Okay thankyou           11:50 AM, 13th Feb                   Mohammad                   Is there anything else I can assist you with?           11:51 AM, 13th Feb                     Hm                    No           11:52 AM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.    
        11:54 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703884