Subject: Ticket Assigned - Conversation with Ajay Nagisetti
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 15:44:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ajay Nagisetti Ajay Nagisetti                    Hai           07:18 PM, 12th Feb                   Mohammad                   Good Evening Ajay, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           07:22 PM, 12th Feb                     Ajay Nagisetti                    I’m did online shopping and I selected collect on store option later it’s directly showing payment mode. It’s not showing when I have to collect my thing.           07:24 PM, 12th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:28 PM, 12th Feb                     Ajay Nagisetti                    Ok           07:29 PM, 12th Feb                   Mohammad                   Thank you for your patience.           07:31 PM, 12th Feb                     Ajay Nagisetti                    With pleasure           07:32 PM, 12th Feb                   Mohammad                   We have checked and found that your order status is showing as on verifying payment and it more likely to cancel.           07:33 PM, 12th Feb                     Ajay Nagisetti                    Still I didn’t place order. I’m asking after payment when I’ll collect my things           07:35 PM, 12th Feb                   Mohammad                   Sorry for misunderstanding.           07:36 PM, 12th Feb                     Ajay Nagisetti                    No issues           07:36 PM, 12th Feb                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           07:36 PM, 12th Feb                     Ajay Nagisetti                    After 1 week I can collect or next day only I have too           07:37 PM, 12th Feb                   Mohammad                   Kindly note that if you choose store pickup the order will wait there for 14 days from the time you received message informing you, your order is ready for collection.           07:40 PM, 12th Feb                     Ajay Nagisetti                    Done ..Tq           07:40 PM, 12th Feb                   Mohammad                   Is there anything else I can assist you with?           07:41 PM, 12th Feb                     Ajay Nagisetti                    No I’m fine ..Tq           07:42 PM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:43 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5701591