Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 15:41:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi !           07:20 PM, 12th Feb                     ?                    I have placed 2 online orders           07:20 PM, 12th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?"           07:24 PM, 12th Feb                     ?                    I got msg it should be collected before 14th feb .. after that it will be sent back to warehouse           07:25 PM, 12th Feb                     ?                    Is it possible to tell the store that plz keep my order with them I will collect after 2-3 more days           07:25 PM, 12th Feb                     ?                    It’s at zahia city centre branch           07:26 PM, 12th Feb                     ?                    Should I call them directly ?           07:26 PM, 12th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:26 PM, 12th Feb                     ?                    I couldn’t get the time to collect the order !           07:26 PM, 12th Feb                     ?                    Ok I will give u order numbers           07:26 PM, 12th Feb                     ?                             07:27 PM, 12th Feb                   Mohammad                   Thank you for your patience.           07:30 PM, 12th Feb                   Mohammad                   Kindly note that your order will at the store till 14 Feb.           07:30 PM, 12th Feb                     ?                    Yes, that’s why I’m messaging can I collect it after 14th ?           07:30 PM, 12th Feb                   Mohammad                   We will escalate your issue to the store team to hold the order for 2-3 days more as per your request           07:30 PM, 12th Feb                     ?                    Yes please .. I will try to collect it on 14th feb or 15th feb           07:31 PM, 12th Feb                     ?                    For sure           07:31 PM, 12th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:34 PM, 12th Feb                     ?                    Ok ??           07:34 PM, 12th Feb                   Mohammad                   Is there anything else I can assist you with?           07:37 PM, 12th Feb                     ?                    Thankx           07:37 PM, 12th Feb                     ?                    When it’s done plz confirm me           07:37 PM, 12th Feb                     ?                    Thankx again           07:37 PM, 12th Feb                   Mohammad                   We will update you via the email id [email-masked]           07:38 PM, 12th Feb                     ?                    ????           07:39 PM, 12th Feb                     ?                    Great           07:39 PM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:41 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5701578