Subject: Ticket Assigned - Conversation with Sangeeta Mehta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 13:38:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sangeeta Mehta Sangeeta Mehta                    Hello           05:19 PM, 12th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?"           05:22 PM, 12th Feb                     Sangeeta Mehta                    My order no is  9414308407           05:23 PM, 12th Feb                     Sangeeta Mehta                    In this order rest all items arrived except water bottle           05:23 PM, 12th Feb                   Mohammad                   Thank you for sharing the order id.           05:25 PM, 12th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:25 PM, 12th Feb                     Sangeeta Mehta                    Rest all items received           05:25 PM, 12th Feb             
       Mohammad                   According to the details, we have checked and found that your order is completely delivered to you.           05:26 PM, 12th Feb                   Mohammad                   We request you to kindly check the items again.           05:27 PM, 12th Feb                     Sangeeta Mehta                    I opened everything among all only water bottle is not there           05:27 PM, 12th Feb                     Sangeeta Mehta                    I placed the order above 550 do u think that I have time to complaint for one baby water bottle           05:29 PM, 12th Feb                   Mohammad                   Kindly confirm us if you are concerning about this Tie and Dye Print Stainless Steel Water Bottle - 500 ml?           05:30 PM, 12th Feb                     Sangeeta Mehta                    I checked twice then only I message you           05:31 PM, 12th Feb                     Sangeeta Mehta                    Yes           05:31 PM, 12th Fe
 b                   Mohammad                   Thank you for the confirmation. Kindly allow me a moment to do the needful for you.           05:32 PM, 12th Feb                     Sangeeta Mehta                    Ok           05:32 PM, 12th Feb                   Mohammad                   Thank you for allowing me time.           05:33 PM, 12th Feb                   Mohammad                   Kindly  note that we have refunded you the amount of AED 49 for the missing item.           05:33 PM, 12th Feb                   Mohammad                   Kindly note that it may take upto 7-14 days to reflect the amount in your account.           05:34 PM, 12th Feb                   Mohammad                   Is there anything else I can assist you with?           05:35 PM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:37 PM, 12th Feb                                          
 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5700980