Subject: Ticket Assigned - Conversation with burhani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 08:00:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with burhani burhani                    Hello           11:39 AM, 12th Feb                     burhani                    Sir           11:39 AM, 12th Feb                     burhani                    Order id 8414253201           11:40 AM, 12th Feb                     burhani                    I still dint receive confirmation for pick up           11:40 AM, 12th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           11:44 AM, 12th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8414253201           11:47 AM, 12th Feb                     burhani                    Sir           11:52 AM, 12th Feb                     burhani                    I dint get confirmation           11:52 
 AM, 12th Feb                     burhani                    For pick up           11:52 AM, 12th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           11:52 AM, 12th Feb                   Mohammad                   Thank you for allowing me time.           11:53 AM, 12th Feb                     burhani                    Ok           11:53 AM, 12th Feb                   Mohammad                   Kindly note that your order id : 8414253201 is ready for collection at the store.           11:53 AM, 12th Feb                     burhani                    Ok           11:53 AM, 12th Feb                     burhani                    Soo i can collect           11:53 AM, 12th Feb                     burhani                    ???           11:53 AM, 12th Feb                   Mohammad                   We would like to inform you, kindly make sure to have your Kuwaiti ID or Passport, during the pickup.    Also, make sure to have
  the SMS ready, as it is needed in the branch to be able to complete the pickup process.           11:53 AM, 12th Feb                     burhani                    I dint receive sms           11:54 AM, 12th Feb                     burhani                    Its been 24hrs almost           11:55 AM, 12th Feb                     burhani                    No confirmation           11:55 AM, 12th Feb                   Mohammad                   Kindly note that as per the system, your order is Ready for Pickup and you can show this conversation to collect your items.           11:55 AM, 12th Feb                   Mohammad                   Is there anything else I can assist you with?           11:58 AM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:00 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.fre
 shdesk.com/helpdesk/tickets/5699109