Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 04:19:51 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Dear Team,</div>
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<div dir="auto">Any update on my request? I am still waiting for momey of AED 113K.</div>
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<div dir="auto">How can I get the refund of AED 89 against aed 202 this beyond my understanding either there is no refund or if it is it should be of full value.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 25, 2023 at 7:29 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Shahroz,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you and for the late response.</div>
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<div dir="ltr">We would like to inform you that you have used this serial voucher : 09129NTPYZ6LXNL6C worth the AED 113.</div>
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<div dir="ltr">Kindly note that all the vouchers are non refundable. Hence, we have processed the refund (AED 89) for the same amount which you have paid for it and you will not receive any other refund as the amount you paid is refunded to you already.<br> </div>
<div dir="ltr">We hope this this helps and have a great day! Stay Safe!</div>
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<br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5613971