Subject: Ticket Assigned - Conversation with salma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 15:00:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salma salma                    hi           06:47 PM, 11th Feb                     salma                    my order number is 8414151944           06:48 PM, 11th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           06:49 PM, 11th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8414151944           06:49 PM, 11th Feb                     salma                    my order number is 8414151944           06:49 PM, 11th Feb                     salma                    yes           06:50 PM, 11th Feb                     salma                    is my order ready to collect?           06:50 PM, 11th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:50 PM, 11th Feb                     salma                    okay           06:50 PM, 11th Feb                   Mohammad                   Thank you for your patience.           06:52 PM, 11th Feb                   Mohammad                   We see that you have placed your order on Feb 10, 2023 and the expected date of collection of your order is Feb 11, 2023           06:53 PM, 11th Feb                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           06:53 PM, 11th Feb                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           06:53 PM, 11th Feb                   Mohammad                   Is there anything else I can assist you with?           06:54 PM, 11th Feb                     salma                    no thanks a lot ,can I expedite my order cuz I'm traveling tomorrow?           06:55 PM, 11th Feb                   Mohammad                   As per your request will forward your query to the store team to expedite the collection process of your order.           06:56 PM, 11th Feb                     salma                    thank youuuu           06:57 PM, 11th Feb                   Mohammad                   We request you to kindly confirm us your email id : [email-masked]           06:57 PM, 11th Feb                   Mohammad                   Cause we will update you via the same email id.           06:57 PM, 11th Feb                     salma                    [email-masked]           06:57 PM, 11th Feb                     salma                    com*           06:58 PM, 11th Feb                   Mohammad                   Thank you for sharing the email id.           06:58 PM, 11th Feb                   Mohammad                   We will update you via the same email id [email-masked]           06:58 PM, 11th Feb                     salma                    ok thank you           06:58 PM, 11th Feb                   Mohammad                   Is there anything else I can assist you with?           06:58 PM, 11th Feb                     salma                    no thanks ? I appreciate ur help           06:59 PM, 11th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:00 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5696914